August 14, 2009

  • [Atmosphere]

    There goes the two smokestacks wolfman, why don't you join them?~L

    I forget if i blogged about it, but there was a challenge issued by our management team, that if our group had a team average of atleast 70 quality with no one below a 40(or something like that), that they'd pay for a 1hr pizza lunch for the team while they (management) would take calls for the hour. Well; we finally beat that challenge and had our lunch together.

    pizza
    It was nice, to be able to sit all together, in a (more) relaxed atmosphere, chill.. eat.. and chill some more.
    Our group really needed it, we needed to stop the infighting, the hate. We needed to start enjoying ourselves again.

    Tho I guess even when you're supposed to be relaxed, the truce flag isn't there with that initial comment. L meant (if you can't tell), two girls who she felt always smoked, that were brainless. I personally don't like smoking (smoking not only bothers people, it kills; i'd tell capo all the time), but don't really have anything against smokers.

    On a side note: I knew that some managers would actually take calls correctly, instead of forwarding it to outbound, or telling the merchant to call back when we're back.. but i also knew the ones that thought cross-training was easy were the ones that would commit those sins. And it did.

    Oh J, I have sooo many escalations right now, and I haven't gotten to it. Can you do me a favor and take care of it for me?

    You preach ownership, and you don't do it yourself. Thats Citi. Oh by the way, it seems like every system is not working this week, once something is fixed, something else doesn't work.

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    Anyways; in a terrible mood. I feel like I didn't have a good sleep last night and though I guess you can't classify the last dream as a 'nightmare', it also wasn't very good.

    What are dreams? Just figments of your subconscious?

    What you truly desire? What you truly fear?

    Could it even be a glimspe into a true future?

    Barring the last one, dreams shouldn't affect our state of mind, judgement or emotions. Its hard though.

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    Do people truly change? Is it when they want to, or over time?